Privacy Policy

 

 1. Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information while you use Arcana Chronicles: Mystic Realms ("the Game"). By using the Game, you agree to the terms of this Privacy Policy.

 

 2. Information We Collect

 2.1 Information You Provide

Account Information: When you create an account, we may collect your email address, username, and password.

Customer Support: If you contact us, we may collect your name, email address, and details about your inquiry.

 2.2 Automatically Collected Information

Device Information: Includes device model, operating system, and unique device identifiers.

Usage Data: Includes in-game activity, level progress, and playtime.

Log Data: Includes IP address, crash reports, and game performance metrics.

 2.3 Third-Party Services

We may integrate third-party services (e.g., Google Play Services, Apple Game Center) that collect additional information in accordance with their privacy policies.

 3. How We Use Your Information

To provide and improve the Games functionality.

To personalize the gaming experience.

To monitor and analyze usage trends.

To communicate with you, including responding to inquiries or support requests.

To ensure security and prevent fraudulent activity.

 4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information in the following circumstances:

Service Providers: To trusted third parties that assist us in operating the Game (e.g., cloud hosting, analytics providers).

Legal Obligations: To comply with applicable laws, regulations, or legal processes.

Business Transfers: In case of a merger, acquisition, or sale of assets.

 5. Your Rights

Depending on your location, you may have the following rights:

Access and review the information we collect about you.

Request corrections to your personal information.

Request deletion of your personal data.

Withdraw consent for specific data uses.

 

To exercise these rights, please contact us at [email protected].

 6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Childrens Privacy

The Game is not intended for children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us at [email protected] to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting in the Game or on our official website. Continued use of the Game after updates constitutes acceptance of the revised Privacy Policy.

 9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 

Email: [email protected] 

Subject: Privacy Inquiry for Arcana Chronicles: Mystic Realms